Terms and Conditions

Effective Date: 05/06/2025

Welcome to Rachnatmakarts. By using this website, placing an order, or interacting with any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Rachnatmakarts. Throughout the site, terms like “we”, “us”, and “our” refer to our business. By accessing or purchasing from our site, you engage in our “Service” and agree to abide by the terms listed below.

2. Eligibility to Use

To use this website, you must be:

  • At least 18 years of age or using under parental guidance
  • Legally capable of entering into binding contracts
  • Providing accurate personal and payment information

3. Product Information

  • All products are handcrafted and may have slight variations in size, color, or finish.
  • Customization requests (like logo, art, size) must be clearly mentioned while placing the order.
  • Images shown are for illustration purposes; actual product may slightly differ.

4. Pricing & Payment

  • All prices listed are in INR (₹) and are inclusive/exclusive of applicable taxes as indicated.
  • We reserve the right to change product prices at any time without prior notice.
  • Payments must be made through secure gateways integrated into the website.

5. Order Confirmation & Cancellation

  • You will receive a confirmation email after placing the order.
  • Orders once placed cannot be cancelled or modified unless approved by our team.
  • In case of order rejection or unavailability, full refund will be initiated.

6. Shipping & Delivery

  • We aim to ship products within the time mentioned on product pages.
  • Shipping timelines may vary based on location, product type, and customization.
  • Delays due to courier partners or natural events are beyond our control.

7. Return & Replacement

  • Returns are only accepted in case of:
    • Damaged product
    • Incorrect item received
  • Custom-made products are not eligible for return or replacement unless defective.
  • All return requests must be raised within 48 hours of delivery with unboxing video proof.

8. Use of Website

  • You agree not to misuse the website, attempt unauthorized access, or distribute viruses or spam.
  • Any fraudulent activity, misrepresentation, or misuse may lead to termination of access.

9. Intellectual Property

All content on this website—including text, images, designs, logos, and artworks—is the property of Rachnatmakarts and is protected by copyright. You may not use any material without our written permission.

10. Liability Limitation

We are not liable for any indirect, incidental, or consequential damages caused by the use or inability to use the products or website. Product handling and care post-delivery is your responsibility.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be resolved in courts located in [Your City/State].

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after such changes implies your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, feel free to contact us:

📧 Email: rachnatmakartsjhs@gmail.com
📍 Address: House No. 2 Jhalkari Bai Nagar Puliya No. 9 Jhansi, Uttar Pradesh 284003
📞 Phone: +91 95557 82478