Privacy Policy

Effective Date: 05/06/2025

At Rachnatmakarts, we are committed to protecting your personal data and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

🔍 1. Information We Collect

We may collect the following information when you visit or use our website:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Securely processed via third-party payment gateways (e.g., Razorpay, Paytm, etc.). We do not store your credit/debit card details.
  • Order Information: Products ordered, order history, preferences, and customization details.
  • Device Information: IP address, browser type, time zone, and cookies for performance & analytics.

📦 2. How We Use Your Information

We use the data collected for the following purposes:

  • To fulfill and manage your orders.
  • To customize and personalize your shopping experience.
  • To communicate with you (e.g., order updates, customer support).
  • To send promotional offers, only if you opt-in.
  • To improve our website, products, and user experience.

🔐 3. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. All sensitive data (like payments) is encrypted and securely handled through trusted payment gateways.

🍪 4. Cookies

Our website uses cookies to:

  • Maintain your shopping cart
  • Remember login details (if applicable)
  • Track site performance and analytics

You can disable cookies in your browser settings, though some features of the site may not work properly.

🧾 5. Third-Party Services

We may share your data only with trusted third parties involved in fulfilling your orders (e.g., courier services, payment processors). We do not sell or rent your data to any external marketers.

👶 6. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

📧 7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate data.
  • Request data deletion (in line with legal and business obligations).
  • Opt out of marketing communications at any time.

To request any of the above, please contact us at: rachnatmakartsjhs@gmail.com

🔁 8. Policy Updates

We may update this policy from time to time for legal, operational, or regulatory reasons. The latest version will always be available on this page.

📞 Contact Us

If you have any questions about this Privacy Policy, please reach out:

📧 Email: rachnatmakartsjhs@gmail.com
📍 Address: House No. 2 Jhalkari Bai Nagar Puliya No. 9 Jhansi, Uttar Pradesh 284003
📞 Phone: +91 95557 82478